FAQ
Questions before you get started.
Straightforward answers to the things people ask most often. If yours isn't here, ping us a human replies within a business day.
Most clients are meeting shortlisted candidates within a few business days of their intro call.
Tell your manager. Rematching is part of the service, not an exception to it.
You’ll walk them through your specifics, but general skills, tools, and professionalism come pre-trained.
You’re invoiced every two weeks for actual hours logged in our tracking system — nothing estimated, nothing rounded up.
Yes. Tell your manager what’s changed and your coverage adjusts with you.