Privacy Policy
1. Introduction
250VA respects your privacy. This Privacy Policy explains what information we collect through www.250va.com (the “Site”), how we use and share it, and the choices you have. It applies to visitors, prospective clients, and clients who interact with the Site – for example, by booking a discovery call, submitting a contact form, or browsing our pages.
This Policy covers the Site only. If you engage us for virtual assistant staffing services, any data handling related to that engagement (including client and end-customer data your assistant may access on your behalf) is governed by your signed Services Agreement and any applicable data processing or confidentiality terms within it, not by this Policy.
2. Information We Collect
Information you provide to us directly:
- Contact details — name, email address, phone number, company name — submitted through our contact form, discovery call booking form, or by emailing us directly;
- Details you choose to share about your business needs, such as the type of support you’re looking for, industry, or preferred start date;
- Any other information you voluntarily include in a message to us.
Information collected automatically:
- Technical data such as your IP address, browser type, device type, and operating system;
- Usage data such as pages visited, links clicked, time spent on the Site, and referring/exit pages;
- Cookies and similar tracking technologies (see Section 5 below).
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule discovery calls;
- Evaluate whether we can meet your staffing needs and prepare proposals or shortlists;
- Communicate with you about our Services, including follow-ups after an inquiry;
- Operate, maintain, and improve the Site, including understanding how visitors use it;
- Detect, prevent, and address technical issues, fraud, or misuse of the Site;
- Comply with legal obligations.
4. How We Share Information
We do not sell your personal information. We may share it in the following circumstances:
- Service providers: with vendors who help us operate the Site or our business, such as website hosting, email/CRM tools, and scheduling software, who are only permitted to use the information to provide services to us;
- Legal reasons: if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of 250VA, our clients, or others;
- Business transfers: in connection with a merger, acquisition, financing, or sale of business assets, subject to standard confidentiality arrangements;
- With your consent: for any other purpose disclosed to you at the time we collect the information, or with your consent.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to operate the Site, remember preferences, and understand how visitors use the Site (for example, through analytics tools). You can control cookies through your browser settings, including blocking or deleting them; doing so may affect how parts of the Site function.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy — for example, to respond to your inquiry, maintain business records, or comply with legal, accounting, or reporting obligations — after which we take reasonable steps to delete or de-identify it.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or restrict our use of your personal information, or to object to certain processing. You may also opt out of marketing emails at any time by using the unsubscribe link in those emails or by contacting us directly. To exercise any rights available to you, contact us using the information in Section 11 below; we will respond in accordance with applicable law.
9. Children's Privacy
The Site is intended for businesses and professionals and is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Effective Date” above reflects the most recent revision. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@250va.com
- Mail: 250VA, 1702 N. Collins Blvd, Suite 250, Richardson, TX 75080